Our Commitment to Flexibility

Sometimes plans change, and we get that. That's why our cancellation policy is designed to give you flexibility while also being clear and fair. We encourage you to read this policy carefully before making a purchase.

Full Refunds: Before Your Product is Emailed

We offer a 100% full refund on all products that are canceled before they are fulfilled and delivered.

  • Eligibility: You are eligible for a full refund, with no fees, if you decide to cancel your order at any point before you receive the email from us containing the product's account information.
  • How to Cancel: To request a cancellation and refund, please contact our support team immediately with your order reference number. We will process your request promptly, provided the product has not yet been dispatched to your email address.

Final Sale: After Your Product is Emailed

Due to the nature of digital products, all sales are considered final and non-refundable once the product has been delivered to your email.

  • No Refunds After Delivery: Once the account information has been sent to the email address you provided during purchase, we cannot issue a refund for any reason.
  • Why We Have This Policy: Digital products, such as account information, are delivered instantly and are considered "used" the moment they are sent. Unlike physical goods, they cannot be returned. Therefore, by completing your purchase, you agree and acknowledge that you waive your right to a refund once the digital delivery is complete.

How to Get Help

If you have any questions about your order or need assistance with the cancellation process, please do not hesitate to contact our support team. When you reach out, please include your order reference number to help us assist you as quickly as possible.

We appreciate your understanding and cooperation.